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2/5/2007

Bugs in Blogger Prompt Complaints

02/5/2007 | Filed under: Online Marketing, eBusiness Technology, Internet News — site admin @ 6:07 pm

Google Inc.’s Blogger service has been generating a steady stream of complaints from users this year, including hours-long outages, feature malfunctions and data loss.

The problems are particularly frustrating to users who migrated to the service’s new version and expected to benefit from its more solid platform.

Users contacted in recent days via e-mail report a variety of problems, including the disappearance of blog entries, an inability to post comments, failed migrations to the new service, kinks with the RSS feature and unresponsiveness by Google to support requests.

For its part, Google says that most bugs are isolated incidents affecting relatively few people at a time and that Blogger’s stability will improve as the migration to the new platform progresses.

“We know how important a service Blogger is to our users, so the highest priority for the Blogger team right now is monitoring the migration to the new platform, listening to feedback from people who’ve migrated, and tackling as fast as we can the little bugs that inevitably pop up here and there in a new product,” says Courtney Hohne, a Google spokeswoman.